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Important information about the coronavirus (COVID-19)

The NHS in Telford & Wrekin and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

you think you might have coronavirus;

in the last 14 days you've been to a country or area with a high risk of coronavirus;

you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

 

 https://www.telfordccg.nhs.uk/your-health/medicines-management/coronavirus-covid-19

NEW: Text Messaging Service

Donnington Medical Practice has introduced a new text messaging service to enable Doctors, Nurses and Administrators to send text messages direct to patients. If you prefer NOT to receive texts from the practice, please let one of our receptionists know. 

Telford Health Hearts:   https://www.telfordccg.nhs.uk/your-health/telford-healthy-hearts

NHS Apps Library:   https://www.nhs.uk/apps-library

Donnington Medical Practice: COVID-19 LATEST


Due to the current situation, our practice will no longer be making appointments at reception.

If you need to book an appointment (telephone triage calls ONLY at present), please use an alternative route:

1. Ring the practice on 01952 605252
2. Patient Access (online bookings)
3. Online triage consultations (via Patient Access or Website)

Follow this link for translations:

https://www.doctorsoftheworld.org.uk/coronavirus-information/

Useful contacts:

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/


NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.


Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.


MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk


YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.
https://youngminds.org.uk


ICON: Babies cry: You can cope. http://iconcope.org/


SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19

Many thanks. Angela Crompton (Practice Manager)

DMP would like to thank you all for your patience and co-operation at this very difficult time ....

 

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If you are registered with us and your personal details change, please let us know as soon as possible so that if we need to contact you urgently we are able to do so.

Pharmacies

In view of the current situation some pharmacies have changed their opening hours - please check their websites

(Site updated 30/03/2020)
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