There are no immediate changes to Infection, Prevention and Control requirements. This includes the requirement for staff, patients and visitors to wear a mask/face covering in healthcare settings [NHS England 23.02.22]

Continence Pilot Project

The way that patients have been receiving advice and products relating to continence issues has been changing.

Continence specialist nurses from Shropshire Community Services NHS Trust are running a pilot scheme to make it easier for patients to order and receive products.

You should be ordering direct from the following prescription telephone line, instead of your GP:

Telephone:  0800 917 9865

Monday to Friday from 9am to 3.30pm

The continence team will:

  • issue your prescription
  • ask how you want to pick up your products
  • liaise with you as nurses, pharmacies and delivery companies to ensure you receive the products you need quickly
  • provide information, advice and guidance about your general continence needs
  • will regularly review your products to ensure these are the most suitable for your needs
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