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Noticeboard

Important information about the coronavirus (COVID-19)

The NHS in Telford & Wrekin and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

you think you might have coronavirus;

in the last 14 days you've been to a country or area with a high risk of coronavirus;

you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

 

 https://www.telfordccg.nhs.uk/your-health/medicines-management/coronavirus-covid-19

NEW: Text Messaging Service

Donnington Medical Practice has introduced a new text messaging service to enable Doctors, Nurses and Administrators to send text messages direct to patients. If you prefer NOT to receive texts from the practice, please let one of our receptionists know. 

Telford Health Hearts:   https://www.telfordccg.nhs.uk/your-health/telford-healthy-hearts

NHS Apps Library:   https://www.nhs.uk/apps-library

The practice welcomes patients views and would like as many patients as possible to participate in our Patient Group.

 

Aims of the Patient Participation Group

The practice has started a Patient Participation Group to promote communication and co-operation between ourselves and it's patients, and contribute to the continuous improvement of services we offer.

 

We would like to become involved

We would like you to provide us with your e-mail address, in order that we can send you the occasional survey and Newsletter. This will mean that we can ask for your opinion and then let you know what we are doing to improve our services.

We would also like a small group to meet every 2 months to help us make the decisions about what changes we should prioritise to help our community.

If you are interested in becoming a member, please complete the form on our "Contact Us" tab.

 

What the group will do

The Patient Participation Group will:

   1. Consult with the practice on service development and improvement

   2. Contribute to, and be kept informed of, practice decisions

   3. Represent the views of the patient body and provide feedback on their needs and concerns

   4. Contribute to the design of and participate in the review of the practice patient survey

   5. Promote good health and higher levels of health education by encouraging activity within the practice.

 

Terms of Reference and Ground Rules

ToR May 2019

 

 
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