This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Important information about the coronavirus (COVID-19)

The NHS in Telford & Wrekin and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

you think you might have coronavirus;

in the last 14 days you've been to a country or area with a high risk of coronavirus;

you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

 

 https://www.telfordccg.nhs.uk/your-health/medicines-management/coronavirus-covid-19

NEW: Text Messaging Service

Donnington Medical Practice has introduced a new text messaging service to enable Doctors, Nurses and Administrators to send text messages direct to patients. If you prefer NOT to receive texts from the practice, please let one of our receptionists know. 

Telford Health Hearts:   https://www.telfordccg.nhs.uk/your-health/telford-healthy-hearts

NHS Apps Library:   https://www.nhs.uk/apps-library

Friends & Family Test Results

Friends and Family Test Results

MONTH  NOT RECOMMEND  DON'T KNOW  RECOMMEND 
 March 196 %3 %91 %
 April 194 %3 %94 %
 May 195 %4 %90 %
 June 195 %3 %92 %
 July 196 %3 %91 %
 August 195 %4 %91 %
 September 19 10 %4 %86 %
 October 198 %5 %88 %
 November 199 %8 %83 %
 December 196 %3 &90 %
 January 209 %4 %87 %
 February 203 %3 %94 %
Here are a selection of comments received from patients when completing the Friends and Family test:
  • Service at Donnington is first class, staff go that extra mile to help.
  • Been with the practice for 66 years, I think that explains it.
  • I was looked after quickly and efficiently; everything explained to me, put my mind at rest.
  • Lovely nurse for my babies injection, which really makes a difference to parents who are anxious. Apologies, I do not recall her name.
  • When I saw the doctor today he was so easy to talk to, very caring.  Gave great advice, did not feel rushed.  Great service.
  • Well it would have been a 1 but I know it's no one's fault but the government's, you can never get an appointment.
  • I have  been  with  the  Practice  for  65  year's  I think  that  says  why.
  • Appointment was quick and easy and can reply on annual check up.
  • I have  been  with  the  Practice  for  65  years,  I think  that  says  why.
  • My first visit.  The place is modern and the doctor was first class.
  • The best run, most efficient, friendly and clean practice in Telford!
  • Great surgery and staff.
  • For excellent service and advice which I will recommend to my friends and family about Donnington medical practice.
  • The front desk is very friendly and efficient.  Dr Wright my preferred doctor cares and shows it... as well as Dr Milligan.  All your GPs and nurses care about their patients!!  I have travelled the world under PRIVATE medical care and Donnington tops them all!!  There is NOTHING I would change!  Well done and THANK YOU!!
  • Great place, clean and well signposted.
  • This surgery is a credit to the NHS.  The staff are competent hard working caring people with a good understanding of patient care, they will always deal with urgent cases the same day and are especially good with children.  I really cannot fault this surgery.
  • We have been patients with the practice for 50 years and have always been satisfied with ALL the care we have received from whichever Doctor has treated us.
  • The doctor I saw had lots of time for me... I have just transferred to Donnington Medical Practice looking for exactly this... very happy.
  • They were most thoughtful, caring and attentive, nothing was a problem to them, they are a credit to the NHS.
  • Can be difficult to get an appointment, especially with a specific doctor.
  • Able to get same day appointment when needed, good variety of services.
  • I would recommend as its always less hassle to get appointments. Nurses and staff run on time and its spacious and clean and well thought out building with pharmacy attached so glad I changed to this practice.
  • Saw Dr Wright this morning and he explained all about cholesterol levels and choices I have to reduce my level in a no jargon way. He also gave me advice on the stop smoking clinic & statins. After arriving despondent, I left feeling better & ready for the challenge.
  • Can only text. No internet. Always had excellent help with doctors whatever our ailments since 1966.
  • I have had nothing but positive experiences since registering. It is refreshing to encounter such a helpful team from reception to clinical. Your processes appear very smooth. I think you set a fantastic example of how it should be done. I will get around to posting a review on NHS choices soon!
  • Clean, spacious surgery. Helpful staff.
  • Donnington Medical Practice is always been good and reliable service for our family.
  • Hope I gave top marks for excellent service and diagnosis, if not take this text as being so.
  • Always great service and advice.
  • Excellent service.
  • Was good to be seen the same day but not enough seats and had to stand when I was unwell.
  • Brilliant practice.
  • There was very little wait time and the GP was friendly and helpful.  Overall, I was happy with the service I received.
  • Always have prompt and professional service at Donnington Medical Centre which is why we have stayed with this practice for more than 20 years !!
  • Good appointment times, nice building, helpful doctor.
  • Fantastic Service.  Called at 8.30 for appointment, got one for 4.30.  Lovely doctor.  Lovely pharmacy. Waited about 5 mins for both.  Amazing efficient and friendly staff.  Highly recommend
  • Nothing too much trouble, no matter how big or small the problem.
  • Polite staff, always able to get an urgent appointment when required.  Good doctors.
  • I have been a patient here for over 16 years and have complete faith in them.


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website