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Important Information Regarding GP Extended Access Appointments:

With effect from Monday 16 September, Donnington is no longer funded to provide extended hours appointments (between 6.30pm - 8.00pm) for patients registered at Charlton Medical Practice, and will only be able to offer extended hours appointments for Donnington patients two nights per week instead of three - Mondays and Wednesdays.

Telford & Wrekin CCG have commissioned an alternative extended hours service which will be accessible to all patients up to 8pm every night of the week, weekends and bank holidays. The service will be held at various locations, either at Stirchley Medical Practice or one of the Teldoc surgeries. If you would like to book an appointment, please contact your own practice as usual (all practices have access to the extended hours system).


Telford Health Hearts:

NHS Apps Library:


confidentialYou can be sure that anything you discuss with any member of this practice - family doctor, nurse or receptionist - will stay confidential. That means nobody else will be told. Even if you are under 16, nothing will be said to anyone - including your parents, other family members, care workers or tutors - unless you give us permission.

If you are being treated somewhere else - for example at a hospital or clinic - it is best if you allow the doctor or nurse there to let us know of any treatment you are receiving so that you can get the best care at both places.

In extremely rare circumstances, we might have to consider passing on confidential information without your permission, to protect you or someone else from serious harm. We would always try to discuss this with you first.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme, a guide to the 'classes' of information the practice intends to routinely make available. A copy is available in reception.

Access to Records

If you require access to your medical records please contact the practice. To access our practice leaflet, click below:

Access to Medical Records Leaflet


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